Shipping
How do you ship?
We send by express shipping companies. In this way, we can ship to the whole world quickly and securely. Some of the companies we work with are DHL, UPS, Fedex, TNT, Aramex, CDEK.
Will I pay for shipping?
We send all shipments with free shipping. Yes it’s really free. Moreover, we ship it all over the world. You don’t pay a fee for shipping.
How long will it take for the products to reach me?
We work with express shipping companies, so the products reach you within 2-7 business days. Shipment may be delayed due to some unusual circumstances in international shipments. In such a case, please contact us.
When will you ship my order?
We are excited to prepare the incoming orders. We usually prepare incoming orders within 24 hours. In rare cases, it may take a few days for your order to be prepared. If you think there is a problem, please contact us.
When will you ship my order?
We are excited to prepare the incoming orders. We usually prepare incoming orders within 24 hours. In rare cases, it may take a few days for your order to be prepared. If you think there is a problem, please contact us.
Will I pay customs tax?
We ship products all over the world. Generally, our buyers do not pay customs tax. However, in some cases, countries may demand customs tax. It is the buyer’s responsibility to pay the customs tax. This payment is a payment you make to your government. You do not pay to us or the logistics company. It is not under our knowledge or control as it concerns your government. You can get information from the customs offices in your country on the subject.
Feel Free To Contact Us
You can contact us whenever you need help. We will be happy to do our best for you.
Shipping Policy
Thank you for visiting and shopping at Bestista. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays. Also we do not ship orders on holidays in Turkey.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Orders are sent with Express shipping companies. Generally, orders can reach you within 2-7 working days. Delivery delays can occasionally occur. There may be unusual situations or waiting at customs.
Customs, Duties and Taxes
Bestista.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Bestista.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We send your orders all over the world. Orders cannot be sent to some regions for various reasons. If it is not possible to send to your region, your order may be canceled.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.